QUALITY POLICY
As Hid-Tek Makina Sanayi Ltd. Şti., we aim to deliver the
products and materials we manufacture and sell in line with the quality, price,
delivery time, pre-sales and after-sales services, and payment terms expected
and anticipated by our distributors or end users.
We provide the products and materials we manufacture and
sell in accordance with the quality, price, delivery time, pre-sales and
after-sales services, and payment conditions expected by our distributors or
end users.
While achieving our quality objectives, we strive to
minimize the impact of quality on sales prices.
For our company, quality is a continuous process that evolves and improves in
line with current conditions and changing demands.
In the selection of raw materials and semi-finished materials used in our
production, quality and material adequacy are the most critical determining
criteria.
We ensure that the materials we import are quality-certified and capable of
strengthening our position in the target market, while continuously improving
their variety and quality.
By closely following technological developments through new product development
activities, we aim to sustain our position in the industry and increase our
market share.
As Hid-Tek Makina Sanayi Ltd. Şti., we take into account the opinions and
insights of our employees, benefiting from their experience in problem-solving
and process improvement.
Our company is committed to maintaining the highest level of
customer satisfaction, continuously improving quality, and striving for
excellence in all areas. Senior management takes an active leadership role
within the quality management system to ensure the establishment of a
quality-oriented culture at all organizational levels and to support
sustainable development. In this direction, we continuously review our
processes, measure our performance, and implement necessary improvements. We
mobilize all required resources to fully understand customer expectations and
needs and to continuously enhance their satisfaction. As management, we fulfill
all commitments necessary to achieve our quality objectives and support the
training, development, and motivation of our employees.
Our company is committed to taking all necessary measures to
ensure compliance with the quality management system and all defined quality
standards. In this context, all employees are responsible for fully complying
with our quality policy, procedures, and legal requirements in order to achieve
our organizational objectives. Senior management provides the necessary support
for employee training, awareness, and motivation, monitors process
effectiveness, and encourages participation in continuous improvement
activities. Employees diligently follow quality standards within their areas of
responsibility and act in accordance with established rules and procedures,
thereby contributing to the achievement of our company’s high-quality
objectives.
While carrying out its operations, our company ensures
full compliance with all applicable laws, regulations, and industry standards,
and structures its practices accordingly. Compliance with legal requirements is
an integral part of our quality management system across all operations.
Furthermore, in our collaborations with suppliers, a shared understanding is
established in line with our quality expectations and continuous improvement
objectives. Our suppliers are responsible for complying with defined quality
standards and legal obligations in the supply of products and services. In
supplier selection, our company prioritizes criteria such as quality,
reliability, and sustainability, regularly evaluates supplier performance, and
is committed to working collaboratively for continuous improvement.
General Manager
Revision Information:
Rev1 – Additions have been made regarding continuous improvement, sustainability, leadership, management commitments, legal regulations, suppliers, and customer satisfaction. (08.01.25)